We're sorry to hear this! If your order shows as delivered but hasn’t arrived, we’re here to help. If you added shipping protection at checkout, you’re fully covered, and we’ll send you a one time replacement immediately.
If you didn’t add shipping protection, we’ll help you contact the shipping carrier to investigate. If you suspect the item was stolen, we may suggest you file a police report.
Reach out to our team using the 💬 chat button in the bottom right corner, and we’ll take it from there.