At this time, we are only able to assist with purchases made directly through hush.ca or hushblankets.com.
If your Hush product was purchased through Sleep Country Canada or any other third party retailer, their team will be your best point of contact for questions, returns, exchanges, or warranty support. They will have access to your purchase details and can guide you through next steps.
If your order was placed on our websites, our support team would be more than happy to assist further.